Hexstore Announcement Bar – Privacy Policy

Last Updated: October 2025

Introduction

This Privacy Policy describes how Hexstore Announce Bar (“we,” “us,” or “our”) collects, uses, and shares personal information when you install or use the Hexstore Announcement Bar (the “App”) in connection with your Shopify store (the “Service”). We are committed to complying with Shopify’s App Privacy Standards and protecting your privacy.

Who This Policy Applies To

This policy applies to:

• Shopify merchants who install the App
• Visitors to their stores
• Any individuals interacting with the App or related services

Information We Collect

We collect the following types of information:

• Merchant Data: name, email, phone number, and Shopify store metadata
• Visitor Data: anonymized device info, page interactions, and any emails entered with consent

We access this data via Shopify’s API according to their API Terms of Use.

How We Use the Data

Collected data is used to:

• Operate the App’s features
• Measure performance
• Manage merchant accounts
• Provide support
• Comply with legal obligations

We do not use data for advertising outside the App’s functionality.

Data Sharing & Disclosure

We do not sell your data.
We may share data with subprocessors such as AWS, Google Analytics, or SendGrid — each bound by strict confidentiality agreements.
Data may also be disclosed to comply with legal requirements or during a business transfer.

Data Retention

Data is retained only as long as necessary to fulfill operational or legal requirements.
Merchant data is anonymized or deleted within 90 days after uninstallation, unless required by law.

Security

We maintain administrative, technical, and physical safeguards aligned with industry standards (e.g., ISO 27001 practices).
While we strive for full protection, no method of transmission is 100% secure.

International Transfers

Data may be stored on servers outside your country.
We ensure compliance with Shopify’s data transfer standards and applicable privacy laws.

Cookies & Tracking

The App may use cookies or local storage for analytics and engagement tracking.
Merchants are responsible for ensuring compliance with cookie consent requirements in their jurisdiction.

Your Rights

Depending on applicable law, you may have rights to:

• Access, correct, or delete your data
• Restrict or object to data processing

Visitors should contact the merchant to exercise such rights.

Children’s Privacy

Our App is not directed at children under 16.
We do not knowingly collect personal data from minors.

Policy Updates

We may update this policy periodically.
Continued use of the App after any changes constitutes acceptance of the updated terms.

Contact Us

For privacy inquiries, please contact us at: privacy@Hexstore.com